Pet insurance is an effective way to ensure your patients have the best access to care and clients have the greatest peace of mind. However, talking with clients about pet insurance can feel like an enormous undertaking for which you and your busy team simply don’t have time—until a patient needs expensive or emergent care.  [...]

Telehealth is the provision of healthcare or health-related services via electronic communication methods, such as the telephone, two-way messaging, email, asynchronous video, or video conferencing. According to this definition, any time you answer questions about a pet’s condition over the phone or via chat, you are providing telehealth services. So, whether you have an official [...]