Key takeaways Key performance indicators (KPIs) give practice owners and veterinary professionals the data needed to optimize marketing campaigns. Marketing strategies should have a defined goal and purpose, such as attracting new clients or improving client satisfaction and loyalty. Key marketing metrics vary based on goals, but may include the number of new clients, returning [...]
Key takeaways Newsletters can improve website SEO by driving traffic to key pages like blogs, services, and educational content. Sharing clinic updates, such as new staff introductions or new services, keeps clients engaged on a more personal level. A veterinary practice newsletter isn’t only for clients; it can also keep team members informed and involve [...]
Behind every successful outcome in veterinary medicine is a team working in sync. Whether you’re a practice manager, veterinary technician, CSR, veterinarian, or industry professional, you can’t accomplish your goals without someone else’s help. In every corner of the veterinary field, collaboration and teamwork are essential. From the front desk to the field, we rely [...]
The social media landscape is filled with opportunity—and pitfalls. Navigating this ever-evolving and powerful marketing tool takes ongoing research, careful planning, strategic content, and acceptance that what’s effective or trending today may be outdated tomorrow. To help you make smart social decisions, we’ve compiled a quick list of best practice essentials for each major platform. [...]
Your veterinary website may be the first impression potential clients have of your veterinary practice. With so many cookie-cutter veterinary business websites, more of the same generic content won’t set you apart. You need compelling copy that speaks directly to your clients in a new way, helping you build trust with new and existing clients. [...]
Your website is often the first impression people have of your business. If your content is outdated or stale, visitors may quickly lose interest. Regularly updating your website’s content is necessary to keep information up-to-date, improve the user experience, and stay relevant in an ever-changing digital environment. Keeping your content current helps boost search engine [...]
On the surface, hiring a writer may seem easy, but who you trust with your message can impact your audience, brand, and credibility—for better or worse. Niche-specific writers, such as the Rumpus Writing and Editing team, provide more than copy. They craft powerful, effective messaging that improves pet health, attracts potential clients, strengthens existing relationships, [...]
Key takeaways: EEAT is a Google search algorithm that stands for experience, expertise, authority, and trust. Content with a high EEAT boosts search engine rankings and helps foster client trust Creating easy-to-read, helpful content improves EEAT and establishes you as a reliable source. Everyone knows that when it comes to searching for information, consumers [...]
Key Takeaways: There are many ways to use your veterinary education and training beyond traditional clinical roles. Pivoting out of the clinic isn’t failure but an opportunity for growth. Explore potential alternatives on the side while you work in practice to ensure a good fit. "Tell me, what is it you plan to do [...]
As a veterinary business owner, you can’t please everyone all the time. We can hope that most clients will leave positive reviews, but there will always be unhappy clients—especially in the emotionally charged environment of an animal hospital. Although negative reviews are inevitable, your response determines its impact on your operations and the team's well-being. [...]
